About Us
Mission Statement
To help wireless retailers grow by providing exceptional wireless products, strategic sales & marketing support coupled with industry leading business guidance and management tools.
Who We Are
Wireless Masters is the leading Verizon/Tracfone® Master Agent providing industry leading service and support to our retail partners across the United States. We aim to grow our partners business by offering the best wireless plans and services available in the market. As a Sales and Marketing Organization, your success is our top priority. Our team of dedicated personnel assist with every aspect of a wireless business, from opening a new retail location, to offering dynamic marketing and sales solutions engineered to grow existing businesses. With over 75 years of combined wireless experience, Wireless Masters delivers First Class Wireless Services coupled with the industry's most robust support system. We invite you to learn more and experience what Wireless Masters offers.
Why Wireless Masters
Experience You Can Trust
Wireless masters has been serving wireless retailers since the 1990's. Our sole loyalty is to our retail Partners. We continue to provide guidance and expertise to GROW your business.
Grow with Wireless Masters
Our goal is to help you Grow. Your success is our success.
Our goal is to help you Grow. Your success is our success.
Wireless Masters Guarantee
Expand into Multiple Locations
Wireless Retailer Set-Up
Our experienced team will guide you to ensure success.
Store layout and Design.
Offer The Best wireless plans, phones, and accessories.
Reailer and Consumer Programs designed to increase earnings.
Sales & Marketing Support
Our ultimate goal is to assist you in attracting more customers and driving your revenue up.
Sales Analysis and Strategy Implementation
Event planning and assistance
Social Media, Email, SMS and marketing tactics
Financial Services
Our experienced team will guide you to ensure success.
Finance your cusomters purchases with no credit check.
Finance your store inventory with ease.
Advanced Tools at Your Finger Tips
Wireless Masters is always setting the bar high. We have and will continute to offer the best technology.
Full Wireless Mobile App to do anything you want on the go.
State of the art Dealer Portal to effectively manage your business.
Our Philosophy
1. FOCUS ON THE DEALER AND ALL ELSE WILL FOLLOW
Since the beginning, we have been focused on providing the best dealer experience possible. Whether we're assisting with your grand opening, fulfilling an order, creating ads for dealers, signing dealers up, or any other type of support we offer, Wireless Masters takes great care to ensure that we ultimately serve your needs, rather than our own internal goal or bottom line.
2. IT'S BEST TO DO ONE THING REALLY, REALLY WELL
We do Wireless Distribution. As one of the nations largest distribution companies focused exclusively on wireless solutions, we know what we do well, and how we could do it better. Through continued iteration on various challenges, we've been able to solve complex issues and provide continuous improvements to a service that already makes sign up and ordering a fast and seamless experience for thousands of dealers. Our dedication to improving distribution helps us apply what we've learned to new products. Our hope is to bring the power of Wireless Masters to our partners and help them to access and use even more of the ever-expanding wireless industry.
3. FAST IS BETTER THAN SLOW
We know your time is valuable, so when you're seeking an answer from Wireless Masters you want right away - and we aim to please. We may be the only distributor in the world who can say our goal is to have dealers serviced as quickly as possible. We keep speed in mind with each new product service we release, whether it's a mobile application, new provider, financial services, or with new accessories. And we continue to work on making it all be as streamlined as possible.
4. YOU CAN MAKE MONEY WITHOUT DOING EVIL
Wireless Masters is a business. The revenue we generate is derived from offering quality wireless products to retailers like yourselves. To ensure that we're ultimately serving all of our distribution partners, we have a set of guiding principles for our distribution programs and practices.
5. THE NEED FOR INFORMATION CROSSES ALL BORDERS
Our company was founded in Ohio, but our goal is to facilitate wireless distribution for the entire country including different languages. To that end, we have retail partners in every state across the U.S. Using our translation tools, dealers can view content on our site in spanish if they chose. With these tools and the help of bi-lingual dealer support representatives, we have been able to greatly improve both the variety and quality of services we can offer in even the most far-flung corners of the United States.
6. YOU CAN BE SERIOUS WITHOUT A SUIT
Our company was founded in Ohio, but our goal is to facilitate wireless distribution for the entire country including different languages. To that end, we have retail partners in every state across the U.S. Using our translation tools, dealers can view content on our site in spanish if they chose. With these tools and the help of bi-lingual dealer support representatives, we have been able to greatly improve both the variety and quality of services we can offer in even the most far-flung corners of the United States.
7. GREAT JUST ISN'T GOOD ENOUGH
We see being great at something as a starting point, not an endpoint. We set ourselves goals we know we can't reach yet, because we know that by stretching to meet them we can get further than we expected. Through innovation and iteration, we aim to take things that work well and improve upon them in expected ways.
About Us
WE TAKE RESPONSIBILITY FOR OUR QUALITY
Our products and services will be "best in class" in terms of value received for dollars paid. We will deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.
WE DELIVER DEALER SATISFACTION
We are dedicated to satisfying our dealers. We believe in respecting our dealers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality on-time delivery, sales and marketing support.
WE PROVIDE LEADERSHIP AS A COMPANY AND AS INDIVIDUALS
Wireless Masters is founded on talented employees effectively applying growth strategies, innovative distribution tactics, and sound business management. We add more value at a lower cost with a faster response. We support each dealer through our team that is highly competent, creative, and works efficiently.
WE ACT WITH INTEGRITY IN ALL WE DO
We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We will consistently treat dealers and company resources with the respect they deserve.
WE VALUE WIRELESS MASTERS PEOPLE
We treat one another with respect and take pride in significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help people grow. We are committed to openness and trust in all relationships.
WE REGARD OUR SUPPLIERS AS ESSENTIAL TEAM MEMBERS
We owe our suppliers the same type of respects that we show to our dealers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers' needs in conducting all aspects of our business.
Five Key Behaviours
1. LIVE THE COMPANY VALUES
We all have the company values listed on the back of our badges - Quality, Dealer Satisfactions, Leadership, Integrity, People, Suppliers. Integrity must characterize everything we do. We want everyone who comes in contact with us to know that we do things the right way at Wireless Masters. We don't take short cuts.
2. FOCUS ON OPERATING EXCELLENCE
Wireless Masters is very well positioned strategically. We must focus on program performance to deliver on the full operating and financial potential of our company and yours.
3. ACT WITH SPEED
Wireless Masters the largest wireless distribution company in the U.S. With this increased size comes the challenge of operating in a timely fashion. We must avoid bureaucratic delays. We must be agile enough to act faster than our competitors. This "small company" behavior has characterized Wireless Masters all along and in one we must continue
4. COMMUNICATE OPENLY
We want good news to travel fast and bad news to travel even faster up the line. We need to be mindful of the importance of honestly communicating problems as well as breakthroughs. The sooner we communicate a problem, the easier it is for us to marshal our company's resources to resolve it.
5. COLLABORATE ACROSS THE COMPANY
Wireless Masters power comes from the talented people who make up our company. By cooperating and sharing our knowledge with each other seamlessly across the organization, we can make our company even stronger.
